LOGISTICAL BARRIERS TO EXPANDING THE SUPPLY CHAIN: STUDY WITH COMPANIES IN THE COCOA MARKET IN ALTAMIRA/PA.
Logistics, Supply Chain, Multicriteria Model, Logistics Barriers, Customer Chain
This research's main objective is to characterize the market dynamics of logistics chains through evidence of barriers and solutions in the cocoa sector. To achieve this objective, it is proposed to use a multi-criteria decision support model, using data and restrictions from two companies, belonging to the cocoa market in Altamira/PA, as a study basis. Also included is the elaboration of a detailed scenario of the companies, identifying not only the common logistical causes of barriers, but also those specific to each of them, in addition to identifying the relevance of each criterion used in construction, allowing a more in-depth understanding of the logistical variables that impact the customer chain in the cocoa market used as an example. Furthermore, the research brought solutions based on the application of the multi-criteria decision support model and, equally important, discussion of possible limitations, providing a complete and realistic view of possible improvements in the customer chain of the cocoa market in Altamira/PA. Through this discussion, this thesis contributed to the development of the supply chain through the application of the model as a key factor in proposing a solution to logistical barriers to expanding the customer chain.