Multi-Criteria Model for Selecting Accounting Office Management Software
Multi-Criteria Decision Analysis; FITradeoff; Accounting;
The digitalization of processes in accounting offices is a slow but evolving reality in the northeastern region of Brazil. The fear that the digital age might render the accounting profession obsolete is gradually being replaced by confidence in the transformation of the accountant's role. A new profile of the accountant is emerging: the advisory accountant, a professional with technical expertise capable of assisting top management in strategic decisions by providing vital insights into a company's financial health. In this context, the rapid proliferation of numerous software options for a range of accounting services leaves professionals ill-prepared to make urgent and complex decisions. This situation jeopardizes the continuity of accounting businesses. This study proposes a multi-criteria model to assist accounting offices in selecting software for mandatory tax and accounting reporting. This aids in a secure transition to full digitalization of accounting offices, offering managers a tool to overcome the mentioned challenges and more. By employing the Value-Focused Thinking (VFT) methodology in conjunction with the FITradeoff decision support method, this study presents a methodological approach to the selection problem, guiding toward the best solution for each business profile.