Banca de DEFESA: DAYANY RIBEIRO DE OLIVEIRA

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : DAYANY RIBEIRO DE OLIVEIRA
DATE: 29/11/2019
TIME: 10:00
LOCAL: Departamento de Engenharia de Produção - Sala Multiuso 231
TITLE:

ANALYSIS AND PROPOSALS OF IMPROVEMENTS IN THE CENTRAL INTERNSHIP MODULE: study applied to the Production Engineering Coordination of UFRN

KEY WORDS:

Supervised Internship. Management Information Systems. Information management. Processes management.

PAGES: 164
BIG AREA: Ciências Sociais Aplicadas
AREA: Ciência da Informação
SUMMARY:

The UFRN is a complex organization with multiple administrative activities, therefore, diverse information and processes compose it. To support these processes, computer information systems were created. One of these is the Central Internship Module, which was incorporated in 2016 to manage compulsory and non-compulsory curricular internship follow-up processes. This work investigated the effectiveness of the use of the Central Internship Module in the management of the UFRN internship monitoring process and had as its unit of analysis the Coordination of the Graduation in Production Engineering. The proposed general objective was to restructure the procedures and suggest adaptations in the Central Internship Module based on the Beal (2012) model. To achieve the general objective, the following specific objectives were set: a) Describe the existing informational flow of the internship process at CGEP; b) Verify the needs of tactical (managerial) information; c) Identify the gaps between the internship process at CGEP and the Internship Module. In view of this, an applied research, descriptive and qualitative approach was performed, in which were applied: document analysis, semi-structured interview, focus group and process mapping. The collected material was interpreted from the content analysis proposed by Bardin (1979). The results indicated that: (a) there is incompatibility between the CGEP internship process and the Module; (b) it is necessary to describe and publicize the informational and procedural flows that involve the stages; (c) it is necessary to insert functionalities in the Module, which need to be better disseminated. Thus, intervention proposals were prepared that suggest the organization and dissemination of the processes and information related to the internship in a flowchart; modifications to the general control spreadsheet of CGEP; and changes to the Central Stage Module.

BANKING MEMBERS:
Interna - 1225081 - LUCIANA DE ALBUQUERQUE MOREIRA
Externo à Instituição - WAGNER JUNQUEIRA - UFPB
Presidente - 1216931 - WATTSON JOSE SAENZ PERALES