Mobile Digital Technology in a Blended Approach: the role of feedback in the development of L2 speech production
L2 learning; oral production; types of feedback; WhatsApp
This study aims to investigate how the systematic practice with WhatsApp and two different types of feedback influence the development of L2 learners’ oral skill. Fifty-four L2 English learners were divided into an experimental group and a control group. Both groups were exposed to a two-month-hybrid experience for the development of oral production with WhatsApp and were asked to answer a questionnaire about it. The control group received content-based feedback, that is, referring to the message itself, whereas the experimental group received grammar-based feedback, indicating explicit corrections related to form. Through a pre and post-test, we checked if the use of mobile digital technology and the different types of feedback influenced participants’ oral development, in what relates to accuracy, lexical density and fluency. Results indicate that the use of WhatsApp as a tool to practice speaking had a positive impact in the development of students’ accuracy. In addition, findings suggest that grammar-based feedback might be more effective than content-based feedback, in what concerns to accuracy. Finally, our findings signal that learners have found the use of WhatsApp beneficial to develop oral production and to receive feedback about it.