Banca de DEFESA: DARNEL AMARO DOS SANTOS FERNANDES

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : DARNEL AMARO DOS SANTOS FERNANDES
DATE: 28/02/2023
TIME: 09:00
LOCAL: videoconferência
TITLE:

Risk Mapping in UFCA IT Hiring

KEY WORDS:

Risk management; Public purchases; Hiring of IT solutions; Public administration; Federal Institution of Higher Education.

PAGES: 91
BIG AREA: Ciências Sociais Aplicadas
AREA: Administração
SUMMARY:

Bidding is the formal administrative procedure in which the Public Administration acquires materials and contracts services, including the contracting of Information Technology (IT) solutions. At the Federal University of Cariri (UFCA), an institution elected as the object of study of this project, is the Information Technology Directorate (DTI) that is the unit responsible for managing these processes, presenting a large volume of purchase to supply all sectors responsible for the purposes and middle activities of the Institution. Thus, the existence of unmanaged risks in the processes leads to a lack of equipment or support of specialized materials and services that generate negative impacts on the execution of the activities of the entire University. In this sense, the objective of this work was to map the risks to the process of contracting IT solutions from DTI/UFCA. Regarding the research method applied in the work, it has an applied nature, and aims to be descriptive. The approach used was qualitative, and the procedure used for the research was the case study, because it addressed the reality of DTI/UFCA. In addition to the literature review of related concepts, documentary research and  interaction with the servers directly involved with this activity in the institution were carried out. From the data collected, it was possible to identify the main risks in hiring DTI IT solutions, and classify them according to their probability and impact they can cause. From this survey, it was possible to present control alternatives in the face of these risks. It is expected with this work and with the survey that was carried out, contribute to the management of risks and the expansion of knowledge about the threats that permeate the hiring process, especially IT, in this University, providing managers with a mapping of risks that has the potential to collaborate in achieving the strategic objectives of the sector.

COMMITTEE MEMBERS:
Interna - 1064645 - ALINE VIRGINIA MEDEIROS NELSON
Presidente - 1753455 - DINARA LESLYE MACEDO E SILVA CALAZANS
Externa à Instituição - FABRICIA ABRANTES FIGUEIREDO DA ROCHA