Banca de DEFESA: CLARA VALÉRIA GRANGEIRO DE SOUSA

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : CLARA VALÉRIA GRANGEIRO DE SOUSA
DATE: 25/10/2022
TIME: 16:00
LOCAL: videoconferência
TITLE:

TURNOVER, TURNING INTENTION AND WORKING CONDITIONS IN THE PUBLIC SECTOR: A STUDY WITH SERVERS OF THE FEDERAL UNIVERSITY OF CARIRI - UFCA

KEY WORDS:

turnover; turnover intention; work conditions; public service.

PAGES: 220
BIG AREA: Ciências Sociais Aplicadas
AREA: Administração
SUMMARY:

The present study aims to analyze the factors of working conditions that influence turnover and turnover intention at UFCA. Therefore, initially, a documentary research was carried out, with the purpose of collecting data on admissions, dismissals and turnover indicators for the period from 2017 to 2021. From the data collected in this stage, using the PowerBI tool, the UFCA Rotation Panel. Then, semi-structured interviews were carried out with former employees who left the institution in the aforementioned period, in order to investigate their perceptions about working conditions at UFCA and whether these influenced the decision to leave the institution. The interview script was based on the taxonomy of working conditions developed by Borges et al. (2021). Still thinking about avoiding future voluntary dismissals, the research also investigated, through the application of a questionnaire, whether the intention of rotating employees in exercise is related to working conditions at UFCA. For this, he used the Rotation Intention Scale (SIQUEIRA et al. 2014) and the Working Conditions Questionnaire (BORGES et al., 2021). It is, therefore, a descriptive research, qualitative and quantitative. The treatment of quantitative data occurred through descriptive statistics, analysis of variance (ANOVA), data crossing, chi-square test of independence, and Pearson's correlation. Qualitative data were treated by the content analysis technique. The survey results showed that the factors of working conditions, in the perception of most ex-servers, did not influence the dismissal of the institution. At this stage, other factors that may have influenced turnover behavior were identified: Family, Location, Personal and Organizational Reason. Regarding the turnover intention, the scores indicate a low turnover intention, influenced by individual factors, such as age, family obligations (having children), form of admission, level of education and the search for employment alternatives. As for working conditions, it was found that the factors most frequently perceived by the participants are: Computerization and Management by Objectives. Regarding the relationship between working conditions and the intention to rotate, a relationship was observed between career, remuneration and the existence of remunerated secondary activity in the Contractual and Legal Conditions dimension, as well as a weak positive correlation with the Violence factor in the workplace. dimension Requirements, Contradictions and Material Conditions. The dependence between the variables and the other factors of working conditions was rejected. The data also point to the need for the institution to better develop the following factors of working conditions: Support and Protection, Journey Flexibility and Respect for Limitations. Given this, it is expected that the results have produced data and information relevant to the University, providing managers with more knowledge that enables the improvement of working conditions and turnover. 

COMMITTEE MEMBERS:
Interno - 2290876 - ANTONIO ALVES FILHO
Externa à Instituição - LIANA DE ANDRADE ESMERALDO PEREIRA - UFCA
Presidente - 6350673 - MARIA TERESA PIRES COSTA