Banca de DEFESA: ALYSSON DINIZ FONSECA

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : ALYSSON DINIZ FONSECA
DATE: 31/05/2022
TIME: 14:00
LOCAL: videoconferência
TITLE:

PROCEDURAL ANALYSIS: INTERVENTION PROJECT FOR THE ACTIVITIES OF THE DEPARTMENTS LINKED TO THE ACADEMIC CENTERS

KEY WORDS:

Public Management; electronic processes; Academic Departments.

PAGES: 157
BIG AREA: Ciências Sociais Aplicadas
AREA: Administração
SUMMARY:

The National State Reform from the mid 1990's has demanded new management models that seek to implement the modernization of the national public management, focusing on improving the service provided and, in this context, public institutions are seeking to follow the user's need. In recent years, the Federal University of Rio Grande do Norte (UFRN) has strengthened its digital media, improving the quality of service, with the premise that these efforts must be made together with the servers, providing continuous improvement. The present intervention project considers the diagnosis and analysis of the procedural procedures of the Department of Education Foundations and Policies (DFPE) of the Education Center of the Federal University of Rio Grande do Norte (CE/UFRN), a procedure that identified that the unit has about 22% (twenty-two percent) of devolution in open processes in its unit. Thus, this study aims to minimize the effects of this failure, assuming the need to make the service increasingly efficient and effective.  From the above, the project aims to clarify the basic normative foundation of each administrative service that the departments linked to the Academic Teaching Centers provide, starting from the analysis of DFPE's procedural procedures in order to organize in a succinct and didactic way the creation of a manual to facilitate the operations of servers located in departments that have administrative activities similar to those of DFPE, which is linked to the EC, and in the other 7 (seven) Academic Centers of UFRN.

BANKING MEMBERS:
Externa à Instituição - GABRIELA BRELAZ
Presidente - 1754953 - HIRONOBU SANO
Interna - 2569281 - PAMELA DE MEDEIROS BRANDÃO