Banca de DEFESA: JULIANA KARINE COSTA DE OLIVEIRA

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : JULIANA KARINE COSTA DE OLIVEIRA
DATE: 18/11/2020
TIME: 14:30
LOCAL: Videoconferência
TITLE:

Restructuring of the Human Resources Subcoordination of DETRAN / RN for the implementation of strategic management of people based on the competency management model: An intervention project.

KEY WORDS:

People management; People Management in Public Administration; Strategic People Management; Competency Management; Training; Development.

PAGES: 143
BIG AREA: Ciências Sociais Aplicadas
AREA: Administração
SUMMARY:

Society has increasingly demanded from the public sector an efficient, effective conduct, oriented towards quality services that meet their needs. In this sense, the strategic management of people must be perceived as a management model capable of connecting the individual objectives to the organizational goals, providing the achievement of the expected performance through more effective ways. From this perspective, the strategic alignment of HRM policies and practices and strategic planning can represent an important alliance to offer greater internal capabilities and achieve organizational results. For this reason, the implementation of policies that prioritize the assessment, development and valuation of people in organizations, through models such as management by competences, can result in the production of innovative and high quality services, as well as a service more flexible and attentive, because the employee who feels served, satisfied and valued, tends to perform his duties with more effort. In view of the identification of deficiencies in the HRM practices and policies of the State Traffic Department of Rio Grande do Norte - DETRAN / RN, in addition to the lack of coherence of these policies and practices with the organizational strategy, this intervention project aims to propose a restructuring in the Human Resources Subcoordinator of DETRAN-RN, as well as in the HRM practices and policies of the Municipality, based on the implementation of strategic management of people based on competence management, taking the Development Management Subsystem as a priority. It is also intended to develop an integrated management system, through strategic alignment in HRM practices and policies with Institutional objectives. It is an applied research, exploratory and explanatory, with a qualitative approach, also characterized as bibliographic, documentary and case study. Data collection took place through documentary research, individual interviews and the application of the participant observation technique. In addition, it presents itself as an action research, with the direct participation of the researcher, as a representative member of the situation, in an attempt to bring about social change and contribute to the improvement of the organization. It concludes with the presentation of an intervention proposal for the Human Resources Subcoordination of DETRAN-RN focusing on the Development Management Subsystem.

BANKING MEMBERS:
Externa à Instituição - ANA CAROLINA KRUTA DE ARAUJO BISPO - UFPB
Presidente - 2290876 - ANTONIO ALVES FILHO
Interna - 6350673 - MARIA TERESA PIRES COSTA