Banca de DEFESA: ISABELLE LIANE GALVÃO DE MEDEIROS

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : ISABELLE LIANE GALVÃO DE MEDEIROS
DATE: 02/10/2020
TIME: 10:00
LOCAL: Videoconferência
TITLE:

The promotion of public transparency based on the demands of information from society: the case of the Federal Institute of Education, Science and Technology of Rio Grande do Norte.

KEY WORDS:

Right to Information. Access to Information Law. Active Transparency. Passive Transparency. Citizen Information Service.

PAGES: 118
BIG AREA: Ciências Sociais Aplicadas
AREA: Administração
SUMMARY:

The regulation of the constitutional right to access public information in Brazil was materialized with the approval of the Law no.12.527 - known as LAI - promulgated on November 18th 2011. In this context, this dissertation aimed to understand how the Federal Institute of Education, Science and Technology of Rio Grande do Norte (IFRN) relates the active and passive transparency. This is an exploratory and descriptive research, of quali-quantitative approach, carried out through a case study. The data were collected through a documentary research, from the survey of the requests for access to information made to IFRN, via the Citizen Information Service (SIC), from July 2015 to July 2019. The requests for information were categorized through content analysis, evidencing the most requested categories. After defining the most demanded categories by the society to the institution, the observation was made in the websites, from the elaboration of an observation form. The strategic theme "People Management" was the one with the highest number of information requests, with the People Management Board being the most requested sector. The thematic category "Personnel selection and mobility" represented more than half of the requests for access to information, with 51.47% of the requests. The results showed that both compliance and the implementation of active transparency practiced by IFRN are failed, since information that should be mandatorily available in active transparency is not disclosed in its entirety and, when it is, sometimes it is incomplete and outdated. The study also showed the need for improvements in the information management practices in IFRN. As a suggestion, it was proposed, for each thematic category, the publication of information that was not available in active transparency, as well as detailed suggestions for improvements in the information already disclosed in the websites, with a view to increasing the public transparency of the institution and, consequently, the quality in the delivery of the services provided, besides allowing a possible decrease in the demands for information. 

BANKING MEMBERS:
Externo à Instituição - LENIN CAVALCANTI BRITO GUERRA - IFRN
Interna - 1803472 - LILIA ASUCA SUMIYA
Presidente - 1750458 - THIAGO FERREIRA DIAS