Banca de QUALIFICAÇÃO: LAWRENCE PRAXEDES MARIZ

Uma banca de QUALIFICAÇÃO de MESTRADO foi cadastrada pelo programa.
DISCENTE : LAWRENCE PRAXEDES MARIZ
DATA : 04/09/2019
HORA: 10:00
LOCAL: Sala 02, NEPSA I
TÍTULO:

EXPECTATION MANAGEMENT AT INTERNAL AUDIT UNIT OF IFRN: A CASE STUDY

PALAVRAS-CHAVES:

Internal audit in the public sector; Standards; managing expectation.

PÁGINAS: 91
GRANDE ÁREA: Ciências Sociais Aplicadas
ÁREA: Administração
RESUMO:

This dissertation project aims to understand how the internal audit unit of the Federal Institute of Education, Science and Technology of Rio Grande do Norte - IFRN manages the expectations of managers and stakeholders. The methodology adopted in the project can be classified as follows: as methodological procedures, as descriptive and exploratory; as for the objectives, case study and documentary research; and as for the approach, qualitative. For data collection, the instruments will be used the records and institutional documents and the focus group. The information obtained will be treated through content analysis and document analysis. It is expected that, from the analysis of these data, it will be possible to identify which standards are applicable, describe the procedures performed by the sector, verify the perception of auditors regarding the management of expectations and analyze how the management of expectations occurs in the audit unit. internal. Up to the present moment, the literature review was performed, the research method was defined, the interview script was built and the documents were pre-selected.

MEMBROS DA BANCA:
Presidente - 010.461.894-92 - RICHARD MEDEIROS DE ARAÚJO - UFRN
Interna - 345845 - JOMARIA MATA DE LIMA ALLOUFA
Externa à Instituição - IÊDA ISABELLA DE LIRA SOUZA