Banca de QUALIFICAÇÃO: ALANA TELES SILVA
Uma banca de QUALIFICAÇÃO de MESTRADO foi cadastrada pelo programa.DISCENTE : ALANA TELES SILVA
DATA : 10/08/2018
HORA: 11:00
LOCAL: sala 2 - Nepsa I
TÍTULO:
INTEGRATED PROCESS IMPROVEMENT TO THE PDCA CYCLE: AN ANALYSIS IN THE ACQUISITIONS OF IFS - CAMPUS ARACAJU
PALAVRAS-CHAVES:
Process management. Process Mapping. Business Process Management. PDCA cycle.
PÁGINAS: 65
GRANDE ÁREA: Ciências Sociais Aplicadas
ÁREA: Administração
RESUMO:
The current public administration is developed in an attempt to achieve methods and tools capable of assisting in effective decision-making and in achieving results that imply better performance. In this perspective, the Management by processes is a methodology that guides the administration of the activities developed in the organizational processes with a view to the improvement, quality and agility of its operations, having great adaptability to public institutions. This research aims to develop an intervention project in the purchasing sector of the Federal Institute of Sergipe - Campus Aracaju with the purpose of promoting improvement in the execution of these processes, thus strengthening the purchase procedure of this campus and, consequently, of the public administration. In order to subsidize the work, we used an important tool for continuous improvement called the PDCA Cycle (Plan: to plan, Do: to do, Check: to check and Action: to act), whose main objective is the continuous organizational development, being pointed by literature as an instrument easy to apply in various jobs. The research was classified as applied, exploratory, descriptive, bibliographical, documentary and case study, and a diagnosis was made of the purchasing sector of this campus, through a questionnaire script to obtain data from the team that operates the mentioned processes.
MEMBROS DA BANCA:
Externo ao Programa - 2668551 - ANDRE MORAIS GURGEL
Presidente - 2575537 - MARCOS FERNANDO MACHADO DE MEDEIROS
Interno - 010.461.894-92 - RICHARD MEDEIROS DE ARAÚJO - UFRN