Banca de DEFESA: KOLMAR KAFRAN FRANÇA DE VASCONCELOS

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
DISCENTE : KOLMAR KAFRAN FRANÇA DE VASCONCELOS
DATA : 01/03/2018
HORA: 13:30
LOCAL: Setor V - Sala D4
TÍTULO:

Communities of practice to knowledge management: an intervention proposal at Federal Institute of Paraíba

PALAVRAS-CHAVES:

communities of practice. knowledge management. public management.

PÁGINAS: 83
GRANDE ÁREA: Ciências Sociais Aplicadas
ÁREA: Administração
SUBÁREA: Administração Pública
RESUMO:

This work investigates to whom the government employees of the Departament of Budget and Finance, from João Pessoa campus, from Federal Institute of Paraíba (IFPB), appeals when the canonical – It means, the manuals, norms and training courses formally instituted – is insufficient, inadequate or non-existent to formulate solutions to the problems faced in the day to day. Thus, the Strategic Planning for 2016-2025 establishes among its actions the creation of communities of practices and knowledge networks. However, the literature points that these organizational structures usually emerge informally when the canonical can not solve the problems faced. Also, the literature points out that communities of practice are a practical way to frame the task of managing knowledge. Since 2005, the IFPB trys to develop itself in the subject of knowledge management, however without much success. For a better understanding of these social structures, some general characteristics and evolution of the concept of communities of practices are initially addressed. Following, are discussed the thoery about the fundamental concepts for understanding the themes: community of practice and knowledge management. It also brings to discussion the experts' considerations about the classifications, specificities, and problems involved in creating and maintaining communities of practice. Based on the theoretical aspects, a semi-structured interview script was applied with the DOF's employees in order to understand how these people works when the canonical is not available. The analysis of the data, comparing systematically with the literature, reveals that the employees of the Department of Budget and Finance finds in some communities of practice the help to formulate the solutions to the problems faced. However, the absence of a broader knowledge management practice with a greater degree of externalization and formalization makes it difficult to capture this undocumented knowledge. Thus, it is proposed the implementation of a knowledge management model that favors innovation, the sharing of ideas and the development of communities of practice, in the Federal Institute of Paraíba.

 

MEMBROS DA BANCA:
Presidente - 1064645 - ALINE VIRGINIA MEDEIROS NELSON
Interno - 2290876 - ANTONIO ALVES FILHO
Externo à Instituição - MARLI DE FATIMA FERRAZ DA SILVA TACCONI - IFRN