Banca de QUALIFICAÇÃO: DANIELLE CRISTINA RODRIGUES MARQUES

Uma banca de QUALIFICAÇÃO de MESTRADO foi cadastrada pelo programa.
DISCENTE : DANIELLE CRISTINA RODRIGUES MARQUES
DATA : 17/10/2017
HORA: 10:00
LOCAL: Setor V D4
TÍTULO:

MAPPING OF PROCESSES IN THE PUBLIC SECTOR: a proposal for the purchasing processes of the Federal Institute of Education, Science and Technology of Paraíba-Campus de Princesa Isabel

PALAVRAS-CHAVES:

 

 Process Mapping, Public Procurement, Business Process Management Notation (BPMN)

 

PÁGINAS: 49
GRANDE ÁREA: Ciências Sociais Aplicadas
ÁREA: Administração
SUBÁREA: Administração Pública
RESUMO:

The present work seeks to map the purchasing processes carried out within the IFPB - Isabel Isabel Campus in order to standardize administrative routines, try to identify improvements, and enable a holistic knowledge of the process by the internal subjects involved. Process mapping consists of identifying how the processes are performed, graphically representing the activities and the responsibility in their execution, enabling organizations to know, develop and improve their work routines, achieving the desired results, optimizing the time, minimization of bottlenecks, identification and elimination of bottlenecks. This tool also provides the overview of the process, making public all the activities developed in the organization. To represent graphically the mapped process will be used the notation Business Process Management Notation (BPMN), which is a widely accepted notation for process modeling, and is even used by the Federal Government in the Gespública Process Management Guide. The present research has an exploratory, applied and descriptive nature, through the use of the qualitative approach, characterizing itself as a case study. For data collection will be used individual interviews with semi-structured script, as well as focus group, with servers filled in five administrative coordinations. Finally, a plan of recommendations for improvement of the process and an official model of procedures and flows will be presented in order to institutionalize the mapping of procurement processes within the IFPB-Campus de Isabel Isabel.

MEMBROS DA BANCA:
Presidente - 2575537 - MARCOS FERNANDO MACHADO DE MEDEIROS
Interno - 6350673 - MARIA TERESA PIRES COSTA
Interno - 1750458 - THIAGO FERREIRA DIAS