Banca de DEFESA: VICTOR HUGO DE FRANÇA DO NASCIMENTO

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : VICTOR HUGO DE FRANÇA DO NASCIMENTO
DATE: 07/02/2022
TIME: 09:30
LOCAL: Remoto
TITLE:

EVALUATION OF THE QUALITY OF MATERNAL AND CHILDREN'S CARE FROM THE PERSPECTIVE OF USERS IN PRIMARY CARE IN RIO GRANDE DO NORTE

KEY WORDS:

Quality Improvement. Patient Satisfaction. Primary Health Care.

PAGES: 57
BIG AREA: Ciências da Saúde
AREA: Saúde Coletiva
SUBÁREA: Saúde Pública
SUMMARY:

The study aims to analyze the quality of Maternal and Child Health within the scope of
Primary Care in Rio Grande do Norte in the three cycles of the PMAQ-AB from the
perspective of users. This is an evaluative, cross-sectional, retrospective study using
secondary data from the 1º, 2º and 3º cycle of the PMAQ-AB. The sample consisted of 7,787
users, respectively, 1,085, 715 and 866 Basic Health Units participating in the external
evaluation of the Program, in the 3 cycles. The dependent variables for evaluation in the three
cycles were “satisfaction with care”, “material conditions”, “access to health services”,
“inputs” and “drugs”. For the last three variables, scores were created using the
interdependence technique (Exploratory Factor Analysis of the Principal Component Analysis
(PCA) type and Item Response Theory (IRT) type, obtained to reduce the number of variables
in each dimension and subdimension. Pearson's chi-square test and Kruskal-Wallis' H test
were used to compare quality scores, means of satisfaction with care and availability of
materials, among the three PMAQ cycles. In the organizational dimension, when analyzing
the quality of care, a significant difference (p>0.001) between the 3 cycles was identified in
the women's health subdimension, totaling 51% in the last cycle. Regarding satisfaction with
care, 90.2% recommended the Basic Health Unit to a friend or family member (p>0.001) and
only 13.2% (p>0.001) of the users would change their team or Basic Health Unit if had the
option. The structural dimension showed improvement in the three sub-dimensions 44%
(p>0.001), drugs 52.4% (p>0.001) and material 93.6% (p>0.001). There is an improvement in
Primary Care from the perspective of users in Rio Grande do Norte, especially in women's
health. It is also evident the importance of investing in quality improvement programs to
strengthen Primary Care.

BANKING MEMBERS:
Presidente - 421717 - MARIA ANGELA FERNANDES FERREIRA
Interna - 1245215 - SEVERINA ALICE DA COSTA UCHOA
Externo à Instituição - PETRONIO JOSÉ DE LIMA MARTELLI - UFPE