Banca de DEFESA: MARCELO BARBOSA DE OLIVEIRA

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
DISCENTE : MARCELO BARBOSA DE OLIVEIRA
DATA : 28/02/2019
HORA: 14:00
LOCAL: Sala 222- CTEC
TÍTULO:

KNOWLEDGE MANAGEMENT AND ITS CORRELATION WITH COURSE QUALITY INDICATORS: STUDY OF UNIVERSITY CENTERS IN RIO GRANDE DO NORTE

PALAVRAS-CHAVES:

Knowledge Management, Quality Indicators; Higher education.

PÁGINAS: 130
GRANDE ÁREA: Engenharias
ÁREA: Engenharia de Produção
RESUMO:

The use of quality organizational indicators has become routine within modern companies, used as sources of presentation of competitive differences from competitors. Among these indicators, considering higher education in Brazil, we highlight the CPC (Preliminary Course Concept), which evaluates variables relevant to the quality of higher education. Tools and techniques that support the elevation of these indicators should be valued, and Knowledge Management (CG) is configured as such, increasing the sharing of information and promoting the collectivization of knowledge and organizational procedures, thus providing support for actions directed at quality. Even though GC is a subject in emphasis in the field of research, its study and deepening in the academic environment of higher education is still insipient, especially when correlated with other elements or criteria of performance evaluation. Based on this scenario, this dissertation aims to evaluate the existence of a linear correlation between the results of the MEC (Ministry of Education and Culture) quality indicator, CPC, with the perception of the ambience of Knowledge Management in university centers of Rio Grande do Norte and analyze the respective management knowledge ambiences. To do so, a questionnaire, a model proposed by Terra (2000), was applied, in which the perceptions of the course coordinators were evaluated, regarding the GC environment. The results allow the elaboration of analyzes and comparisons between the GC environments of the centers, working these comparisons for each of the 7 dimensions addressed by the model. This dissertation goes beyond the academic universe, becoming an instrument where the centers can adjust their practices to increase the use of KM in their organizational environment.

MEMBROS DA BANCA:
Externo ao Programa - 3636721 - DANIEL DE ARAUJO MARTINS
Externa ao Programa - 1753455 - DINARA LESLYE MACEDO E SILVA CALAZANS
Presidente - 1142787 - JOSE ALFREDO FERREIRA COSTA
Interno - 4859773 - RICARDO PIRES DE SOUZA
Externo à Instituição - RICHARD MEDEIROS DE ARAÚJO - UNIFACEX