RESILIENT PERFORMANCE ASSESSMENT OF THE PROTECTION AND CIVIL DEFENSE ORGANIZATION FROM THE CITY OF NATAL WITH RESPECT TO DISASTER RISK MANAGEMENT
Disasters Risk Management; Resilience; Indicators; Resilient Performance; Protection and Civil Defense
The emergency and the growing occurrences of unpredictable phenomena in the planet, has been generated needs and concern to the government, institutions and companies to measure their resilient performances and of communities, to assess the power to get through these phenomena in all phases of disasters’ risk management and to outline resilient action strategies. This study has the goal to assess the resilient performance of the Protection and Civil Defense Department from Natal-RN city. For this, it is being developed a systematized literature review in order to identify the existing resilient systems’ indicators and from these ones, to elaborate a hybrid system of resilient indicators to be validated and implemented at the Protection and Civil Defense Department. The validation process of the resilient systems’ indicators to be developed will contain 3 steps, named as modeling. The modeling I refers to the theoretical model proposed to assess the organizational resilient performance and it contains steps such as literature review and the construction of the indicators system. The modeling II is related to the participatory model, which consists in a multi-professional validation of the indicators system proposed. The modeling III corresponds to the situated validation and implementation of the indicators system. As results, it is expected to obtain a diagnostic of the resilient performance from the Protection and Civil Defense Department at Natal-RN city, and to enable this agency to monitor with flexibility the performance itself and to implement measurements, programs and actions plan that can provide a continuous improvement of its performance, contributing to an efficient disasters risk management, in order to reduce associated human and economic losses.