Banca de DEFESA: JEFFERSON RIBEIRO DE OLIVEIRA

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : JEFFERSON RIBEIRO DE OLIVEIRA
DATE: 04/04/2023
TIME: 09:30
LOCAL: Google Meet
TITLE:

APPLICABILITY OF LEAN HEALTHCARE IN EMERGENCY MEDICAL SERVICE

KEY WORDS:

Lean. Medical emergency. Healthcare.

PAGES: 36
BIG AREA: Ciências da Saúde
AREA: Medicina
SUMMARY:

The constant changes in the market and in organizations have required companies to adapt to meet the needs of consumers. Within this process, Lean appears as an alternative tool, bringing in its principles the reduction of waste, costs and risks, in addition to providing an improvement in the quality of service provision. In the health area, the term “Lean Healthcare” was adopted, which has been applied as a strategy for organizing and managing the care offered to patients in emergency hospital environments with the intention of solving recurrent problems in this sector associated with overcrowding and waiting times excessive, delays, and other situations that generate risk and dissatisfaction to the user. The aim of the study was to seek scientific evidence in the literature about Lean Healthcare and its applicability in the medical emergency sector. It is an integrative literature review of an applied nature on the Lean Healthcare method in the health sector. Data collection was carried out in the databases from January to April 2020 using a structured form with specifications according to their title, authors and year, methodological approach and contribution of the study. It is possible to observe, through research, the successful application of the Lean Healthcare method in the emergency sector, which is a contributing factor in management, remedying deficiencies faced in this scenario and providing strategies aimed at improving the efficiency of service delivery to patients. The researched authors are unanimous in reporting that the method allows care to flow satisfactorily, however, there is a need for all sectors of the hospital to adopt it. The management of the medical service presents constant challenges as well as a multiplicity of actors, whether professionals, users and the managers themselves who need to be trained and informed. It was seen that, before the implementation of the method, it is necessary to think about the entire flow of actions that should be adopted from primary care to the urgency and emergency network, thus improving the patient flow with low-cost procedures. Some authors suggest the application of the method in the supply chain of hygiene materials, medicines and in the most used equipment in the hospital, mainly in the logistics and distribution of inputs. Studies have shown that, although the applicability of Lean Healthcare is indisputable, there is a need for further research aimed at analyzing the real effectiveness of Lean healthcare in emergency

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