Banca de QUALIFICAÇÃO: JOAO PEDRO SANTOS TAVARES

Uma banca de QUALIFICAÇÃO de MESTRADO foi cadastrada pelo programa.
STUDENT : JOAO PEDRO SANTOS TAVARES
DATE: 22/01/2021
TIME: 10:00
LOCAL: Plataforma virtual
TITLE:

GUIDELINE PROPOSAL AS A WAY TO ORGANIZE RESIDENCE PROGRAM WORK PROCESSES IN A FEDERAL HIGHER EDUCATION INSTITUTION

KEY WORDS:

multiprofessional residency; manual; procedures manuals; administrative organization; bureaucratic administration

PAGES: 79
BIG AREA: Ciências da Saúde
AREA: Saúde Coletiva
SUMMARY:

Historically, the Brazilian public administration has faced difficulties in organizing its work processes taking into account the countless variables that involve it. At the Multicampi School of Medical Sciences (EMCM), a Specialized Academic Unit at the Federal University of Rio Grande do Norte (UFRN) that exists since 2014, this reality is no different. Among the sectors that need improvements in their work process and administrative organization is that dedicated to the management of Multiprofessional Health Residency Programs (PRMS). Through the involvement of this researcher and other actors involved in the sector, the need to improve the administrative procedures created and executed a little over 4 years ago when the PRMS was started was detected. As a result, this study aims to build a manual of procedures that can assist the Secretariat of programs to better manage their work processes and administrative management. Through a qualitative research of an investigative nature, based on documentary analysis, we sought to discover the factors that historically cause the difficulties encountered and techniques that could help to improve them both in their execution and in the relationship with residents, teachers and preceptors involved in the Programs. In this way, it was possible to create a manual of administrative procedures, which contains, among other things, information about the programs, their main administrative procedures, residents' rights and duties and answers to their main questions. We conclude, therefore, that a guiding document, such as a manual, has great potential to solve various difficulties existing in the public sector, generating, for example: ease of access to information; better guidance for organizational practices; favoring the updating and improvement of processes; better definition of authors and their roles within procedures, among others.

BANKING MEMBERS:
Presidente - 2249092 - ANA LUIZA DE OLIVEIRA E OLIVEIRA
Interna - 3055811 - ANA CARINE ARRUDA ROLIM
Interno - 3050262 - MARCELO VIANA DA COSTA
Externo à Instituição - BRUBO FERRARI EMERICH - UNICAMP