Enterprise Architecture: Conceptual Definitions and Application Effectiveness.
Enterprise Architeture; Systematic Mapping Study; Application Analysis.
Managing enterprises has covered a set of increasingly complex and impactful tasks that have been supported by Information Technology (IT) as they have been immersing and expanding within organizations. While the use of IT provides a wide variety of improvements in the execution of business processes – such as increasing productivity, for example – the acquisition and use of IT resources without planning and, consequently, proper alignment can generate different negative impacts on the organization. The definition of IT resources to be acquired, as well as their use and insertion in the business environment has become such an important aspect that several concepts, methods and disciplines have been created over time for this purpose, among these we have the Enterprise Architecture (EA). For Kotusev (2017), the concept brings more questions than answers, identifying five gaps in the literature, among these gaps, there is the success rate of the EA initiatives. In order to try to fill this gap, the present project made use of a Systematic Mapping Study with 1,571 publications extracted from the Web of Science to identify those that represent applications of EA initiatives to be analysed in order to verify the effectiveness of the employment in organizations, focusing on the conceptual origins, the different conceptions, scope and benefits.